Effective Date: 01/12/2024

At Digital Soumok, we strive to provide seamless and efficient delivery of our online courses and digital content. This policy outlines the terms of shipping and delivery for our services.

1. Digital Product Delivery

All courses and materials purchased from Digital Soumok are delivered electronically through our website.

• Upon successful payment, you will receive immediate access to your course through your registered account.
• A confirmation email containing the course access link and payment receipt will be sent to the email address provided during registration.

2. Delivery Time

• Access to digital courses is provided instantly once the payment is confirmed.
• In rare cases where there is a delay, such as technical issues, delivery will be completed within 24 hours.

3. Non-Delivery Claims

If you do not receive your course access or confirmation email after completing a purchase:

• Check your spam or junk email folder.
• Ensure that the email address provided during registration is correct.
• Contact our support team at  [email protected] with your payment details for assistance.

4. Technical Requirements

To access the purchased courses, you must have:

• A stable internet connection.
• A compatible device (PC, tablet, or smartphone).
• Required software or browser settings as mentioned on the course page.

5. Refunds and Cancellations

For refund and cancellation policies, please refer to our [Refund Policy] page.

6. Contact Us

For any questions or issues related to course delivery, please contact:

• Email: [email protected]
• Phone: +91 6291 490 959